xbajie Privacy Policy

xbajie ("we", "us", or "the platform") operates a safe and reliable online casino and betting service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure when you use the xbajie website (https://xbajie.cam).

This Policy applies to all users of our platform — both registered members and general visitors. By using our services, you confirm that you have read and accepted this Privacy Policy. If any changes are made to this Policy, we will notify you by updating the date on the website.

Our services are for people aged 21 and above only. If you are under 21, please do not use our platform.

1.1 Information You Provide Directly

When you open an account or use our services on xbajie, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment-related information (bKash, Nagad, Rocket, or Upay number)
• Identity verification documents (photo of national ID card or passport, if required)
• The content of your communications with our support team

1.2 Automatically Collected Information

When you browse our website, our systems automatically collect certain technical information:

• IP address and device type
• Browser type and version
• Operating system
• Page view history and session duration
• Referral URL (where you came from before visiting our site)
• Usage data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, such as payment gateway providers, identity verification agencies, and fraud prevention services. This information is used solely to ensure the security of your account.

2.1 Service Operation and Delivery

Collected information is used primarily for the following purposes:

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Storing gaming history and account balance
• Providing customer service and technical support

2.2 Security and Compliance

Your information is used to maintain the security of our platform and to meet legal obligations:

• Detecting and preventing fraud, money laundering, and suspicious activity
• Ensuring age verification (21+ rule)
• Preventing the creation of multiple accounts
• Enforcing responsible gaming limits
• Complying with applicable laws and regulations

2.3 Service Improvement and Communication

We analyze your usage patterns to continually improve the xbajie platform experience. We may also send you important account-related notifications, promotional offers, and updates — however, you can unsubscribe from marketing communications at any time.

3.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. xbajie uses cookies because they help our website function properly, remember your preferences, and improve your experience.

3.2 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security. These cannot be disabled.
• Functionality cookies: Remember your language preference and other settings.
• Analytics cookies: Help analyze website usage to improve services.
• Marketing cookies: Used to show relevant advertisements and offers. You can disable these from your browser settings.

3.3 Cookie Control

You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some of our services to not work properly.

4.1 Sharing Information with Third Parties

xbajie does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in limited circumstances we may share information with trusted partners:

• Payment providers: Information required to process transactions through bKash, Nagad, Rocket, and Upay.
• Identity verification agencies: For the purpose of security and age verification.
• Game providers: Minimum information required to carry out gameplay.
• Technology service providers: Server hosting, cybersecurity, and analytics.

All these partners are bound by agreement with us and are required to use your information only for the specified purpose.

4.2 Legal Disclosure

If there is a legal obligation, court order, or valid request from authorities, we may disclose information in compliance with applicable law. Information may also be disclosed in investigations of fraud or criminal activity.

5.1 Security Measures

xbajie takes industry-standard technical and organizational steps to keep your personal information secure:

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• Data stored in encrypted databases
• Ongoing security reviews and updates
• Limited employee access — only authorized staff can view information
• Firewall and intrusion detection systems
• Regular security audits

5.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain information for the period required to meet legal obligations, resolve disputes, and enforce agreements. Once the retention period ends, information is securely deleted or anonymized.

5.3 Response to a Data Breach

If a data breach occurs, we will investigate promptly and notify affected users as quickly as possible where applicable. We will take all necessary steps to limit the damage caused by the breach.

6.1 Your Rights Regarding Your Information

As a user of xbajie, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Objection to processing: The right to object to the use of your information for certain purposes.
• Portability: The right to receive a copy of your information in a structured format.
• Withdrawal of consent: The right to withdraw consent from any consent-based processing.

6.2 How to Exercise Your Rights

To exercise any of the above rights, contact our 24/7 live chat support or send a request to the support email. We will respond within a reasonable time after receiving your request. We may ask for some verification information to confirm your identity.

Please note that we may limit requests to delete information that is required to fulfill legal obligations, prevent fraud, and carry out contractual responsibilities.

7.1 Promotional Communications

With your consent, we may send you information about xbajie special offers, bonuses, tournaments, and new games. These communications may be sent by email or SMS.

7.2 Unsubscribing

You can stop marketing communications at any time. To do so, click the "Unsubscribe" link at the bottom of the email or let us know via live chat support. Even after unsubscribing, we may still send you necessary notifications related to your account activity.

xbajie services are strictly for adults (aged 21 and above). We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor has used our services or provided information, we will immediately close that account and delete the associated information.

If you believe a minor is using our services, please contact us immediately.

xbajie may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will clearly announce them on the website and send a notification email to registered users.

Continuing to use our services after a change has been made means you have accepted the updated policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team is ready to answer all your questions.

We generally respond to messages on business days. For urgent matters, contact us via live chat — our support team is always ready.