🛡 Safe and Responsible Gaming

xbajie's commitment to responsible gaming

Gaming on our platform is for entertainment only. xbajie is always by your side to keep gaming healthy and safe.

Age limit and gaming policy

21+

xbajie is for adults aged 21 and above only. Age is verified at the time of registration and there is no way for minors to open an account. This is a non-negotiable policy of ours.

Gaming is a form of entertainment — it should never be treated as a source of income or a solution to financial problems. We believe entertainment is enjoyable only when it is done in a controlled and mindful way.

The foundation of responsible gaming is knowing your own limits. Decide in advance how much time and money you are willing to spend and stick to those limits. xbajie provides several tools to help you set and follow these limits.

Important Notice

If you or someone close to you is facing financial, mental or family problems due to gambling, please contact our 24/7 live chat support immediately. Our Bengali-speaking support team is always ready to help you.

Email us for help: [email protected]

Our protection tools

We provide several effective tools to help you stay in control of your gaming experience on xbajie.

Deposit Limit

Set a limit on how much money you can deposit per day, per week or per month. Once a limit is set it takes effect immediately; if you increase it, the change takes effect after 7 days.

Time Limit

Use the session time limit to decide in advance how long you will play each day. Once the set time has passed, the system will automatically alert you.

Self-Exclusion

If you feel you need a break from gaming for a while, use the self-exclusion feature. Your account can be suspended for a set period of time.

Cooling-Off Period

For a temporary break without fully closing your account, take a cooling-off period of 24 hours to 30 days. During this time login and betting will be completely suspended.

Gaming History Review

View your complete gaming and transaction history at any time. Understand your spending patterns and make informed decisions as needed.

24/7 Live Support

Our Bengali-speaking support team is always ready for any issue. Contacting us via live chat gets you help quickly.

How to use the protection tools

After logging in to xbajie, go to Account Settings and find all these tools under the "Responsible Gaming" option. The steps are described below:

01

Log in to your account

Go to the xbajie login page and enter your username and password to sign in.

02

Go to Profile Settings

Click the profile icon in the top right corner and select the "Settings" option.

03

Responsible Gaming tab

Click the "Responsible Gaming" tab and select the tool of your choice.

04

Save your limits

Set your preferred limits and click the "Save" button — changes take effect immediately.

Is your gaming becoming a problem?

Ask yourself the questions below. If the answer to most of them is "yes", it is time to seek help.

  • Are you spending more money on gaming than your budget allows?
  • When you lose, do you feel the urge to play again to recover your losses?
  • Is gaming taking time away from your family or work?
  • Do you feel discomfort or anxiety when you try to stop gaming?
  • Are you hiding your gaming activity from family or friends?
  • Are you taking on debt or dipping into savings to fund your gaming?

Get help now

If the answer to any of the questions above is "yes", do not wait — talk to us. Our Bengali-speaking support team will guide you on the right path in complete confidence.

We will directly help you set self-exclusion or a deposit limit on your account. You do not have to make this decision alone.

24/7 Live Chat — instant support in Bengali

The principles of responsible gaming

xbajie believes that gaming is enjoyable only when done mindfully and in a controlled way. Keep these principles in mind while using our platform.

Responsible gaming is not just for yourself — keep your family and loved ones in mind too. A healthy gaming habit adds positive entertainment to your life, not negativity.

Set a budget

Keep a separate budget for gaming — spend only money that, if lost, will not affect your daily life.

Control your time

Decide how long you will play each day and follow that time limit strictly. Take regular breaks.

Treat it as entertainment

Gaming is a form of entertainment — not a source of income. Think of each game as entertainment you have paid for, like the price of a ticket.

Do not make decisions based on emotion

Do not play when you are angry, frustrated or under stress. Game with a healthy mind and a clear head.

Do not chase your losses

Betting more to recover losses after a losing streak is a dangerous cycle. Stop at the limit you have set.

Frequently asked questions

Find answers to common questions about responsible gaming here.

Yes, age verification is mandatory at the time of registration on xbajie. Only individuals aged 21 or above can open an account. Keeping minors protected from gaming is our highest priority.

Log in to your account and go to the "Responsible Gaming" option in Profile Settings. There you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately; raising a limit requires a 7-day waiting period.

No, self-exclusion can be either temporary or long-term. You can decide how long a break you want to take. Even after the exclusion period ends, you will need to contact our support to reactivate your account, so we can confirm you are ready to play again.

Support in Bengali is available 24/7 on xbajie's live chat. You can also email [email protected]. Our trained support team will advise you in complete confidence and, if needed, help you set protective measures on your account.

A cooling-off period is a temporary break of 24 hours to 30 days during which login and betting are suspended. Self-exclusion is longer-term and more strict — promotional emails are also stopped during this time. Choose based on how much distance from gaming you feel you need.

Change your password immediately and let us know via live chat or email. We will help keep your account secure. Make sure underage family members cannot gain access — this is your responsibility as well as ours.

Enjoy safely,
play responsibly

Start your entertainment on xbajie — your safety is our priority across everything from cricket betting and slots to live casino.